Methods of Delivery

We will be delivering your goods via courier companies

We deliver to West & East Malaysia. 

We do not, however, deliver to Post Office Box numbers.

If you would like to know whether we deliver to your area or if you would like us to deliver to your area please contact us at customerservice@all99.com or all99cs@gmail.com 

West Malaysia

For deliveries within West Malaysia (Peninsular Malaysia) shipping charges are calculated as follows:

For the First 2 kg                :  RM14.00
Next 1 kg or part thereof      :  RM4.00

Example :

If the total weight of your products you wish to purchase is 4.5 kg, then your shipping charges are calculated as follows :

First 2 kg      :  RM 14.00
Next 2.5 kg   :  RM 12.00
                      --------------
Total Cost       RM 26.00
                      --------------

East Malaysia

For deliveries within East Malaysia shipping charges are calculated as follows:
 

To Sabah
For the First 2 kg                :  RM 28.00
Next 1 kg or part thereof      :  RM   8.00
 

To Sarawak
For the First 2 kg                :  RM 24.00
Next 1 kg or part thereof      :  RM   7.00

 

International Delivery

All99.com dp prpvide international delivery to anywhere in the world. You will need to email us at customerservice@all99.com or all99cs@gmail.com to request for a shipping cost.
 

Delivery Time
 

Once we have received your order and cleared funds, you should expect to receive your goods within 3-5 working days from shipping date.

 

What do I do if I do not receive my goods

Once we have notified you of the shipping date and if you do not receive your purchases within 3-5 working days, please contact us either by calling us at 603-5631 5877 or email us at customerservice@all99.com or all99cs@gmail.com. In both there instances please include your name and order number so that we can investigate the matter and determine what had happened to your package/s.

We would appreciate it if you could bear with us as we need to check with our courier company the status and that can take a few days. You can be assured that if the package has gone astray we will send you a replacement at no extra cost to you.

 

Possible Delay in Delivery
 

Occasionally, a delay may occur in your delivery of your purchases due to:

Incomplete shipping details supplied

The recipient is not reachable

Festive seasons


We will of course do our utmost to keep you informed either by e-mail or phone in the event that this situation was to arise.

However, if you have not heard from us or receive your products within the specified period, we ask that you contact our customer service by phone or e-mail us at customerservice@all99.com or all99cs@gmail.com . Please provide us your name and order number.